For Employers

Training and Consulting Services for Employers

The Work Without Limits team of disability experts and consultants provide a wide range of training and consulting services for employers. These services support the entire employment process from recruitment and hiring to accommodation, performance management and career advancement.


 

Training Descriptions:

Pick a Disability (In-Person, Instructor-Led) is an interactive and impactful training module that examines the common fears, misconceptions and stereotypes that surround people with disability. Pick A Disability demonstrates how easily emotional reactions to disabilities can be transferred to the work setting, and how attitudes can affect the willingness to hire individuals with disabilities. Taken from the Tilting at Windmills disability awareness and sensitivity training program, Pick A Disability is effective with all group sizes; it can be delivered alone or in a combination with other related topical modules. Pick A Disability is often used as an ice-breaker for disability inclusion training programs, and provides the opportunity for everyone’s participation ranging from simply raising one’s hand and being counted to sharing personal and professional experiences and insights with the group. The training is appropriate for all audiences including executives, managers, supervisors, human resources, diversity & inclusion, customer service, and all other associates.    Length: 45-60 minutes

Disability Etiquette (In-Person, Instructor-Led) looks at best practices and tips for engaging people with all types of disabilities in both personal and professional settings. Topics include: the importance of ‘person-first’ language and how the words we use convey our thoughts and beliefs; how to avoid offending someone by mistake; offering and providing assistance; ensuring effective and positive interactions occur with everyone you meet; and guidelines for interacting with persons with specific types of disabilities including apparent disabilities such as vision, hearing and mobility impairments as well as mental health, learning and other non-apparent disabilities. Case studies, large and small group interactive exercises, mini-lecture, video, and handy reference guides included. The training is appropriate for all audiences including executives, managers, supervisors, human resources, customer service, diversity & inclusion, and all other associates. Disability Etiquette training is recommended as a prerequisite to Interviews and Performance Discussion trainings.   Length: 60 minutes

Disability Etiquette (Live Webinar)  - The live webinar version of our in-person Disability Etiquette training includes interactive quizzes and polls, case studies, lecture, video, and reference guides. Perfect for engaging remote and out-of-state workforces. The training is appropriate for all audiences including executives, managers, supervisors, human resources, customer service, diversity & inclusion, and all other associates. Disability Etiquette training is recommended as a pre-requisite to Interviews and Performance Discussion trainings.    Length: 60 minutes

Interviewing Candidates with Disabilities (In-Person, Instructor-Led) – By attending the Interviewing Candidates with Disabilities training session, participants will gain clarity and confidence to interview candidates with disabilities including: what can and cannot be asked in an interview; the difference between interview skills and the skills to do the job; and effective engagement in the interactive process to determine the need for accommodations for during the interview and on the job. Case studies of real-life situations that may arise in the workplace are presented and worked on in both large and small groups; mini-lectures and detailed reference guides also included. The training is appropriate for executives, managers, supervisors, recruiters, human resources and diversity professionals.   Length: 60 minutes   Prerequisite: Disability Etiquette

Conducting Performance Discussions with Employees with Disabilities (In-Person, Instructor-Led) – By attending the Conducting Performance Discussions with Employees with Disabilities training, participants will receive a clear, concise review on the essentials of the Americans with Disabilities Act (ADA), including key terms and considerations such as essential job functions and the interactive process for determining reasonable accommodations. Other topics that are covered in this training include performance improvement plans; conduct issues; engaging internal and/or external resources; the disclosure of a disability during a performance discussion; and what to do when accommodations are not effective and performance does not improve. Case studies of real-life situations that may arise in the workplace are presented and worked on in both large and small groups; mini-lectures and detailed reference guides are also included. The training is appropriate for executives, managers, supervisors, recruiters, human resources and diversity professionals.   Length: 60 minutes   Prerequisite: Disability Etiquette

Pick a Disability / Disability Etiquette Combination (In-Person, Instructor-Led) – The combination of Pick A Disability and Disability Etiquette provides employees with a full immersion into understanding the needs of, and confidently interacting with people with disabilities in both personal and professional settings. The training is appropriate for all audiences including executives, managers, supervisors, human resources, customer service, and all other associates.   Length: 2 hours

Disability Etiquette / Interviews Combination (In-Person, Instructor-Led) – The combination of Disability Etiquette and Interviewing provides employees involved with the recruiting and hiring process with the knowledge and comfort level they need to confidently conduct interviews with people with all types of disabilities including disabilities that are both apparent and non-apparent. This is an excellent introductory training for recruiters and talent acquisition, and equally appropriate for executives, managers, supervisors, human resources and diversity professionals.   Length: 2 hours

Interviews / Performance Discussions Combination (In-Person, Instructor-Led) – The combination of Interviews and Performance Discussions provides executives, managers and supervisors with the knowledge and comfort level they need to confidently conduct interviews and performance discussions with employees with disabilities including when disability is known at the time or disclosed during the process. This is an excellent training for managers and supervisors, and equally appropriate for executives, human resources and diversity professionals.   Length: 2 hours   Prerequisite: Disability Etiquette


 

Consulting Services

Website Accessibility Evaluation – An assessment of a company’s current disability inclusion public facing branding and messaging on its web site, and of the company’s career site for accessible functionality. Recommendations identify and quantify the accessibility and usability issues found; reference appropriate Section 508 of the Rehab Act and/or Web Content Accessibility Guidelines (WCAG 2.0) requirements; and provide specific “best practices” remedial recommendations to resolve the accessibility or usability issues found on the site including a Training Session for IT personnel and web developers.

For more information or to schedule a training contact Kathy Petkauskos, Director of Work Without Limits at 508-856-3897 or kathy.petkauskos@umassmed.edu.