Work Without Limits Benefits Counseling assists individuals with disabilities to understand how work earnings or wage increases affect eligibility for public benefits, such as SSI, SSDI, Medicaid, and/or Medicare.
Work Without Limits Benefits Counseling provides
- Information on how earnings will affect:
- Cash benefits (SSI/SSDI)
- Health insurance (MassHealth/Medicare)
- Other public benefits (Housing, SNAP, etc.)
- One-on-one counseling
- Trainings for consumers and providers
If you are looking for work or are working
- Work Without Limits 877-YES-WORK (877-937-9675).
If you’re not working, but have general questions
- Ticket to Work help line 866-968-7842 or 866-833-2967 (TTY)
- Review Work & Social Security Disability Benefits: You Can Make It Work! e-learning module
If you are currently receiving SSDI and/or SSI due to a disability and have questions about the impact of your work, please contact us:
If you are in need of benefits counseling in Massachusetts, there are two programs to assist you in understanding how work earnings may impact Social Security and other public benefits. The two programs are Work Without Limits Benefits Counseling Services and Project IMPACT.
Services include: One-on-one counseling, Benefits Summary and Analysis, Action plan, Follow-up Contact, Resources, and Problem Resolution
Program Service Areas
Our team of certified Community Work Incentives Coordinators serve Massachusetts residents in Berkshire, Franklin, Hampden, Hampshire, Middlesex and Worcester counties. We also provide benefits counseling to New York residents in Albany, Columbia, Greene, Rensselaer, Schenectady, Schoharie, and Washington counties. For a list of all the towns covered click here.
If you are a resident of Massachusetts counties: Bristol, Barnstable, Dukes, Essex, Nantucket, Norfolk, Plymouth, and Suffolk, contact Project IMPACT at 1-800-734-7475.
If you are receiving Social Security Disability Insurance (SSDI) and/or Supplemental Security Income (SSI), you probably have wondered the following when thinking about work:
What are Social Security’s disability programs?
SSI and SSDI
How can I verify my benefits?
Can I get my benefits back if my case closes?
How can work impact my other public benefits?
What must I do when I work?
Report work activity and wages.
Where can I get free benefits counseling?
In Massachusetts, there are two programs that provide free CWIC services, Work Without Limits Benefits Counseling and Project IMPACT (Individual Members Planning and Accessing Choices Together). Click here to learn more.
For More Information:
The Red Book serves as a general reference source about the employment-related provisions of the Social Security Disability Insurance and the Supplemental Security Income Programs for educators, advocates, rehabilitation professionals, and counselors who serve people with disabilities.
Work & Social Security Disability Benefits: You Can Make It Work! Our fun, self-paced e-learning module
Community Resource Guide (PDF)
This Community Resource Guide provides a brief description and links for each organization and program’s website. This is a condensed resource guide, which includes:
- Public Benefit Programs
- Benefits Counseling
- Employment Support Programs
- Benefits & Legal Advocacy
This Work and Public Benefits Handbook contains a variety of fact sheets, including:
- General Information
- Public Health Insurance
- Career Goals
- Other Public Benefits
- Special Populations
“My Benefits Counselor was easy to talk to, caring, and highly informed. They were very thorough, answered my questions, and encouraged me to follow-up as needed.”
"I was so happy to have clear information from a patient and knowledgeable representative!"
"My benefits specialist provided accurate and timely information in a friendly and respectful manner. I would have no hesitation calling again for support!"
"Brian has gained a reputation with our staff to have answers that cannot be found elsewhere. He is the expert for Veterans with questions around benefits."
"The program is operating as an efficient and well-organized machine. It has been highly critical in making the transition to work an actual possibility for the vast majority of my customers."
"My benefits specialist has made it possible for me to be confident going back to work. I know that I can contact Work Without Limits at any time for assistance with my benefits questions."
"I'm grateful for the help from Work Without Limits. My benefits specialist calmed my anxiety and helped me better understand my responsibilities and benefits."
"This should be mandatory for all disabled veterans to go through. It was very helpful and informative."
"This program should be a funded mandate!"
"As an employment specialist, I love knowing that I can just pick up the phone and call Work Without Limits at any time, with any question, and I know with confidence that they will return my call with an answer. Thank you all for what you do. You make a difference every day!"